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Welcome to Brant Access Business to Business Telemarketing Services for the West Midlands, Coventry, Birmingham and Milton Keynes areasBrant Access Business to Business Telemarketing

Welcome to Brant Access Business to Business Telemarketing Services

Frequently Asked Questions

Do Brant Access Consultancy or the client supply data to call?

Data can be sourced for our clients from a well-known on-line Database Company.  Organisations can be targeted in specific geographical areas, business sectors, of a certain size& more.  The data is TPS (Telephone Preference Service) checked.  Campaigns have proved successful using this approach, as the data is kept up to date by the Provider.  Organisationname, address, phone number, website, years established, size, sector and a decision maker (normally a Director) are all usually included.  The data is supplied in Excel.

 

Alternatively, we can call lists provided by the client (500 contacts for a 35 hour project recommended).

 

Lastly, we could also use an on-line Database&its TPS Checker to locate and call potential clients and build you a database as we go along, with the aid of the Internet.  However, this is a slower process and will reduce the number of calls made.

How many calls are made, decision makers reached and results achieved?

On average 80-100 calls are made a day, reaching 6-10 decision makers per hour, depending on contact status.  Results vary on project type, but with appointment setting, our most popular assignment, 10+ qualified appointments are usually made from a 35 hour campaign.

How is data protected?

Brant Access Consultancy has a policy to comply with the Principles of the Data Protection Act &The Privacy and Electronic Communications Regulations, which are rules that govern how marketing by electronic means, such as by email or by telephone should be conducted.  Finally, we have a rule to only use client details for their own telemarketing projects, unless otherwise agreed and we would be prepared to sign a NDA (non-disclosure agreement) should this be desired.

How does Brant Access Consultancy charge?

50% of the total fee for a telemarketing project is required before the agreed commencement date of the assignment.  This is to guarantee some of the payment for time set aside for the project.  The remaining balance of the total fee must then be paid within the stated payment terms (maximum of 14 days unless otherwise agreed).

Is the Client tied into a contract?

Brant Access Consultancy does not ask for commitment to a 12 month contract like some of our competitors do, with a 3 months' notice period.  Instead, we have a relationship built on trust and delivery.  You are simply requested to normally commit to a minimum of an initial 1 week (35 hour) project.  Further calling time can then be booked as required.